Terms of Service

Welcome to OptiScale Advisors! These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to these Terms. Please read them carefully.

1. About These Terms

These Terms create a legal agreement between you and OptiScale Advisors ("we," "us," "our"). They apply to:

• Our website at optiscaleadvisors.com
• All SEO consulting and optimization services we provide
• Website development and related services
• Any other services or products we offer

If you don't agree with these Terms, please don't use our website or services.

2. Our Services

What We Offer

OptiScale Advisors provides professional services including:

• SEO consulting and optimization
• AI-ready website development
• AI visibility audits
• Content optimization and strategy
• Technical SEO services
• Business optimization consulting

Service Agreements

When you hire us for specific services, we'll provide a separate service agreement or proposal that outlines:

• Scope of work and deliverables
• Timeline and milestones
• Pricing and payment terms
• Specific responsibilities and expectations

If there's a conflict between these Terms and your service agreement, the service agreement takes priority.

3. Using Our Website

Acceptable Use

You agree to use our website responsibly. You won't:

• Use the site for any illegal or unauthorized purpose
• Attempt to hack, disrupt, or damage the website
• Copy, reproduce, or distribute our content without permission
• Use automated systems (bots, scrapers) to access the site
• Submit false or misleading information
• Harass, abuse, or harm others
• Violate anyone's intellectual property rights

Your Account

If you create an account with us:

• You're responsible for keeping your password secure
• You must provide accurate and complete information
• You're responsible for all activity under your account
• Notify us immediately if you suspect unauthorized access

4. Payment and Fees

Pricing

Service pricing will be outlined in your proposal or service agreement. All prices are in US Dollars unless otherwise stated.

Payment Terms

• Payment is due according to the terms in your service agreement
• We accept major credit cards, bank transfers, and other methods as agreed
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment

Refunds

Refund policies vary by service and will be detailed in your service agreement. Generally:

• Work already performed is not refundable
• Refunds are considered on a case-by-case basis
• Third-party costs (advertising spend, software licenses) are non-refundable

5. Intellectual Property

Our Content

All content on our website—including text, graphics, logos, images, and software—is owned by OptiScale Advisors or our licensors. You can't use it without our written permission.

Your Content

When you share content with us (website information, business details, etc.), you grant us permission to use it to provide services to you. You promise that you have the right to share this content.

Work Product

For work we create for you:

• You own the final deliverables once payment is complete
• We retain rights to our methods, processes, and tools
• We may use anonymized case studies for marketing (with your approval)

6. Warranties and Disclaimers

Our Commitment

We promise to:

• Provide services with reasonable care and skill
• Use industry-standard practices and tools
• Work diligently toward agreed-upon goals

What We Don't Guarantee

Our services are provided "as is" without warranties of any kind. We don't guarantee:

• Specific search engine rankings
• Exact traffic or revenue increases
• That your website will never experience technical issues
• Uninterrupted or error-free service

7. Limitation of Liability

To the fullest extent permitted by law:

• We're not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the past 12 months
• We're not responsible for losses caused by factors beyond our control
• You agree to hold us harmless from claims arising from your use of our services

8. Third-Party Services

We may use or recommend third-party services (analytics tools, hosting providers, etc.). We're not responsible for these third-party services. Your use of them is subject to their own terms and policies.

9. Confidentiality

We respect the confidential nature of your business information. We won't share your confidential information with others except:

• To provide services to you
• With your permission
• As required by law
• In anonymized form for case studies or analysis

10. Termination

You Can Cancel

You can terminate services according to the terms in your service agreement. Some services may require notice periods.

We Can Cancel

We reserve the right to refuse or cancel service if:

• You violate these Terms
• You fail to pay as agreed
• You engage in abusive or harmful behavior
• Continuing service would harm us or others

After Termination

When service ends:

• You must pay for all services rendered up to the termination date
• We'll provide final deliverables as appropriate
• Ongoing services (hosting, maintenance) will stop
• Provisions that should survive (confidentiality, IP rights) continue

11. Changes to These Terms

We may update these Terms from time to time. When we make significant changes, we'll notify you by email or through a notice on our website. Continued use of our services after changes means you accept the new Terms.

12. Dispute Resolution

Let's Talk First

If you have a problem, please contact us first. Most issues can be resolved through friendly communication.

Governing Law

These Terms are governed by the laws of India. Any disputes will be handled in the courts of Tamil Nadu, India.

Arbitration

For disputes we can't resolve directly, we agree to try mediation before going to court. This helps keep costs down and resolves issues faster.

13. General Provisions

Entire Agreement

These Terms, along with your service agreement and our Privacy Policy, make up the complete agreement between us.

Assignment

You can't transfer your rights or obligations under these Terms without our written consent. We can assign our rights and obligations to others (for example, if we're acquired by another company).

Severability

If any part of these Terms is found to be invalid or unenforceable, the rest remains in effect.

Waiver

If we don't enforce a provision of these Terms, it doesn't mean we've waived our right to enforce it later.

Force Majeure

We're not liable for delays or failures caused by circumstances beyond our control (natural disasters, wars, pandemics, government actions, etc.).

14. Contact Information

If you have questions about these Terms or need to contact us for any reason:

By using OptiScale Advisors' services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.